Terms of Service for Routye

Routye Privacy Policy

Effective Date:October 3, 2023

Introduction and Overview

Routye ("we", "our", or "us") values and respects the privacy of all our users. This Privacy Policy outlines the types of personal information we collect, how it's used, and the choices and rights available to our users and drivers. By accessing and using our website, [www.routye.com](http://www.routye.com), and any associated services, you acknowledge and agree to the practices described in this policy.

1. Information Collection

1.1. Personal Data:

Information that can be used to identify an individual, such as:
Full name
Address (residential and delivery)
Email address
Phone number
Date of birth

1.2. Driver-specific Data:
Driver’s license number
Vehicle type, model, and color

Vehicle registration and insurance details
 Work history and background check results
Photograph
  
1.3. Technical Data:
IP address
Browser type and version
Time zone and location settings
Operating system and platform
Other technologies on the devices you use to access our platform
1.4. Usage Data:
Web pages and products viewed
Navigation paths
Timing, frequency, and pattern of service use
 

1.5. Transaction Data:

Details about payments to and from you, including credit card details.

2. How We Use Your Information

2.1. Deliver Services:

Process orders, manage payments, and provide customer support.
  
2.2. Communication:

Send emails, SMS, notifications, and respond to inquiries and feedback.
  
2.3. Website Enhancement:

Improve performance and design based on user interaction.
  
2.4. Security:

Monitor activities for fraudulent behavior, troubleshoot issues, and ensure the safety of user data.
  
2.5. Market Research

Analyze user preferences to develop marketing strategies and promote areas of improvement.

3. Disclosure and Sharing of Information

3.1. Consent:

With your approval.
  
3.2. Service Providers:

Third-party companies that provide services on our behalf, including payment processing, data analysis, email delivery, and hosting services.
  
3.3. Business Transfers:

To buyers or other successors in the event of a merger, divestiture, restructuring, or other sale or transfer of assets.
  
3.4. Legal Purposes:

Comply with legal obligations, enforce our user agreements, or protect the rights, property, and safety of Routye and its users.

4. Data Security and Retention

4.1. Security Measures:

Use of encryption, firewalls, and secure socket layer technology. Regular monitoring and periodic reviews to enhance security.
  
4.2. Data Retention:

Store personal information only for as long as necessary for the purposes for which it was collected or to comply with legal obligations.

5. User Rights and Preferences

5.1. Access:

You can request a copy of the personal data we hold about you.
  
5.2. Amendment:

Rectify or update personal data to ensure accuracy.

5.3. Deletion:

Request erasure of your data under certain conditions.
  
5.4. Objection:

Oppose certain types of processing.
  
5.5. Data Transfer:

Request the transfer of data to another organization.

6. Changes to the Privacy Policy

We may periodically update this policy. Any significant changes will be communicated through our website, email, or other methods.

7. Contact Information

For queries, concerns, or feedback regarding this policy, reach us at:

Email:[email protected]
Phone: 800-203-9974
Website:[www.routye.com](http://www.routye.com)

8. Consent

By using our services, you consent to this Privacy Policy.